FREE EXPRESS DELIVERY!

FREE EXPRESS DELIVERY!

FAQ

Are the products displayed in my shop available?




All products offered in my shop are available for immediate delivery.




In the event that parts of a product offered in this case are sold out, a store in this case supplies the product on demand, which takes some time.








When I want to buy and place an order, how can I be sure that my order is complete?








A message containing your order number will arrive in your email, you need to make sure it is not in the discarded message box.




What payment methods are available?




We provide you with a method of payment upon receipt












How long does it take to deliver the order?








After validation of the order, the delivery takes 3 working days.
















How is the order delivered?








When the order is prepared, it is delivered to the shipping company, which in turn communicates with the customer.




















I bought a product and I didn't like it - even if it matches the description - and I want to return it and get a refund, what should I do?








If it complies with the conditions of the return policy, the amount will be refunded via your email: Support@matjarri.shop.












I bought a product that did not match the description, I want to recover the amount, what is the method?








The customer can refund the amount or replace the product with another product for the same amount and pay the shipping value again.
















What is the deadline for returning and exchanging products?








We are notified of the products you wish to exchange within 3 days of receipt of the order.








When will my order arrive?




The delivery company will contact you within the next 24 hours. Please answer the phone